Who do I contact to get warranty service?

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Last updated on June 30th, 2022 at 10:51 am

Burkett works with a wide-range of manufacturers to offer quality restaurant products, but sometimes equipment breaks down or stops working. If your commercial kitchen equipment becomes defective, you may be eligible for repair or replacement.

Warranty repairs are available for some products sold by Burkett and covered under manufacturer warranties. Warranty terms and conditions differ from manufacturer to manufacturer and may depend on factors like the use of the product and when the product was purchased.

Think your restaurant equipment may need a service call?

Over time, you might need to have something replaced for one reason or another and will need to file a warranty claim with the equipment manufacturer. We want to help you get the support you are looking for in the most efficient way. That’s why listed below are direct links to phone numbers and warranty information for some of our top manufacturers.

While warranty conditions may differ from manufacturer to manufacturer, you should have the following handy to expedite the process: Product Registration/Serial Number, Model Number, and Retail Place of Purchase.

Let’s get you the support you need.

Alto-Shaam Technical Service 800-558-8744
Beverage-Air Warranty Information 877-866-1223
Blodgett Contact Service 802-658-6600
Carter-Hoffman Contact Service 800-323-9793
Hatco Warranty Information 800-558-0607
Ice-O-Matic Warranty Information 800-423-3367
Kolpak Warranty Information 800-225-9916
Manitowoc Warranty Information 920-682-0161
Nemco Customer Support 800-782-6761
Scotsman Service & Support 800-726-8762
Southbend Technical Service 919-762-1000
Star Warranty Information 800-264-7827
True Warranty Information 855-878-9277
Turbo Air Warranty Information 800-381-7770
Vitamix Contact Service 800-848-2649
Vulcan Warranty Information 800-814-2028

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