FAQ: How are refunds processed?

There are times when you may require a refund from Burkett Restaurant Equipment. Thank you to our Financial Controller, Rachel Miller for submitting this question and answer.

Q – How are refunds processed?

A – Refunds and credits are processed every Friday based on inventory that has been received back and inspected either by us or the vendor. Credit card refunds are processed the same day, and the receipt will be emailed or faxed to you if you have provided us with that information. Paper check refunds are mailed the following Monday; please allow one business week to receive your check.

If you have any questions about refunds, please contact
Rachel Miller
rmiller@basequipment.com
419-242-7377 ext 117

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