Happy New Year! We might as well get the new year started on a positive note. A new years resolution everyone should make is to try and be positive and considerate to everyone we meet. We all go through hectic holidays and we all have the experience of a restaurant server or a retail employee that has been less than nice and almost rude. We all have bad days when working in a service related industry, however it is always best to put a smile on your face and a positive note to your voice. Go to any restaurant which has a server that is pleasant and efficient but the food is less than perfect, more than not the server will receive a decent tip. Why you might ask? The server is making your experience pleasant, they did not cause the food to be less than stellar. Lets face it some people seem to be in a bad mood by choice all the time. We all say we need more business but if we don’t treat our customers like they are the only one that matters at that time, than we only have ourselves to blame when they don’t call or come back, so remember to smile this year.